FAQs
samlabs.com
Contact us
Ordering, Shipping & Warranty
Getting Started
Choosing your solution
STEAM
Learn to Code
Maker kit
Starter kits
Ordering, Shipping & Warranty
Ordering
Shipping
Warranty
SAM Studio
Getting Started With SAM Studio
Getting Started with SAM Space
Using SAM Space
Getting Started with SAM Blockly
Accounts and Subscriptions
Classes and Students
Content
Using STEAM content
Using Learn to Code content
SAM Blocks & micro:bits
Block Basics
Pairing Blocks
micro:bits
Troubleshooting
Pairing issues
Block issues
SAM Space issues
Returning
Professional Development
Back to home
FAQs
Ordering, Shipping & Warranty
Getting Started
Choosing your solution
STEAM
Learn to Code
Maker kit
Starter kits
Ordering, Shipping & Warranty
Ordering
Shipping
Warranty
SAM Studio
Getting Started With SAM Studio
Getting Started with SAM Space
Using SAM Space
Getting Started with SAM Blockly
Accounts and Subscriptions
Classes and Students
Content
Using STEAM content
Using Learn to Code content
SAM Blocks & micro:bits
Block Basics
Pairing Blocks
micro:bits
Troubleshooting
Pairing issues
Block issues
SAM Space issues
Returning
Professional Development
Ordering, Shipping & Warranty
Ordering
I want to place an order but my school is tax exempt. How do I do that?
What are my payment options?
Can I purchase SAM blocks individually?
How do I get a quote?
How can I obtain a copy of SAM Labs' W-9?
See more
Shipping
When can I expect my order to arrive?
Do you ship to my country?
Where can I get my tracking number?
Is there any way I can speed up the shipping process?
I received the wrong items. What do I do?
The expected ship date has passed and I still haven’t received my order. What do I do?
My shipment came damaged. What do I do?
See more
Warranty
Warranty Info