The expected ship date has passed and I still haven’t received my order. What do I do?

Some orders take longer to receive than others. This is either due to import rules of specific countries or simply the distance the product has to travel. You are able to track your order with the tracking number sent to you via email upon dispatch of the order. If you still feel you have not received your order in a timely manner, please contact us at shipments@samlabs.com.