- Block issues
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Ordering, Shipping & Warranty
SAM Blocks & micro:bits
My block won't turn on, what do I do?
If your block won't turn on follow these steps:
- Charge your block; the blocks do not come charged, you will need to charge them before use.
- Try resetting the block by holding down the power button for 10 seconds until a white light flashes.
If neither of those work, please complete and submit the form at https://replace.samlabs.com/. Once completed, a team member will be in touch with you shortly about getting you a replacement.